Skip to content
  • Explore
  • Learn
  • FAQ
    • Dilapan-S
  • About us
  • Write us
    • Dilapan-S
    • Product
    • Benefits
    • Studies
    • FAQ
    • E-learning
    • News
    • About us
    • Contact

    This Cookie Policy was last updated on 15. 9. 2023 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland

    1. Introduction

    Our website, https://www.dilapan.com (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

    2. What are cookies?

    A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

    3. What are scripts?

    A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

    4. What is a web beacon?

    A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

    5. Cookies

    5.1 Technical or functional cookies

    Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

    5.2 Statistics cookies

    We use statistics cookies to optimise the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

    5.3 Marketing/Tracking cookies

    Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

    6. Placed cookies

    WooCommerce

    Functional

    Usage

    We use WooCommerce for webshop management. Read more

    Sharing data

    This data is not shared with third parties.

    Functional

    Name
    wc_cart_hash_*
    Expiration
    session
    Function
    Store items in shopping cart

    PHP

    Functional

    Usage

    We use PHP for website development. Read more

    Sharing data

    This data is not shared with third parties.

    Functional

    Name
    exp*
    Expiration
    Function
    Provide functions across pages

    WordPress

    Functional

    Usage

    We use WordPress for website development. Read more

    Sharing data

    This data is not shared with third parties.

    Functional

    Name
    wordpress_test_cookie
    Expiration
    session
    Function
    Read if cookies can be placed
    Name
    wordpress_logged_in_*
    Expiration
    persistent
    Function
    Store logged in users
    Name
    wp_lang
    Expiration
    session
    Function
    Store language settings

    Smartsupp

    Functional

    Usage

    We use Smartsupp for chat support. Read more

    Sharing data

    For more information, please read the Smartsupp Privacy Statement.

    Functional

    Name
    ssupp.vid
    Expiration
    6 months
    Function
    Store a unique user ID
    Name
    ssupp.visits
    Expiration
    6 months
    Function
    Store number of visits
    Name
    ssupp_vid
    Expiration
    6 months
    Function
    Store a unique user ID
    Name
    ssupp_visits
    Expiration
    6 months
    Function
    Store number of visits

    Google Analytics

    Statistics, Functional

    Usage

    We use Google Analytics for website statistics. Read more

    Sharing data

    For more information, please read the Google Analytics Privacy Statement.

    Statistics

    Name
    _ga_*
    Expiration
    1 year
    Function
    Store and count pageviews
    Name
    _ga
    Expiration
    2 years
    Function
    Store and count pageviews
    Name
    _gid
    Expiration
    1 day
    Function
    Store and count pageviews
    Name
    _dc_gtm_UA-*
    Expiration
    1 minute
    Function
    Store number of service requests

    Functional

    Name
    _gat_UA-*
    Expiration
    session
    Function
    Provide technical monitoring

    Hotjar

    Statistics, Functional

    Usage

    We use Hotjar for heat maps and screen recordings. Read more

    Sharing data

    For more information, please read the Hotjar Privacy Statement.

    Statistics

    Name
    _hjAbsoluteSessionInProgress
    Expiration
    session
    Function
    Store unique visits
    Name
    _hjSessionUser_*
    Expiration
    1 year
    Function
    Store a unique user ID
    Name
    _hjIncludedInPageviewSample
    Expiration
    1 minute
    Function
    Store and count pageviews
    Name
    _hjFirstSeen
    Expiration
    30 minutes
    Function
    Store first visit to the site
    Name
    _hjid
    Expiration
    1 year
    Function
    Store a unique user ID

    Functional

    Name
    _hjSession_*
    Expiration
    session
    Function
    Provide functions across pages

    Atlassian Jira Servicedesk

    Statistics

    Usage

    We use Atlassian Jira Servicedesk for customer support management. Read more

    Sharing data

    This data is not shared with third parties.

    Statistics

    Name
    ajs_anonymous_id
    Expiration
    1 year
    Function
    Store last visit

    Purpose pending investigation

    Name
    ajs_group_id
    Expiration
    Function
    Name
    ajs_user_id
    Expiration
    Function

    Intercom Messenger

    Functional

    Usage

    We use Intercom Messenger for chat support. Read more

    Sharing data

    For more information, please read the Intercom Messenger Privacy Statement.

    Functional

    Name
    intercom-id-*
    Expiration
    9 months
    Function
    Name
    intercom-session-*
    Expiration
    1 week
    Function

    HubSpot

    Functional, Statistics, Marketing, Preferences

    Usage

    We use HubSpot for marketing automation (automated email marketing). Read more

    Sharing data

    For more information, please read the HubSpot Privacy Statement.

    Functional

    Name
    __hssc
    Expiration
    30 minutes
    Function
    Store anonymized statistics
    Name
    __hs_cookie_cat_pref
    Expiration
    6 months
    Function
    Store cookie consent preferences
    Name
    *_key
    Expiration
    2 weeks
    Function
    Store logged in users
    Name
    hs_ab_test
    Expiration
    session
    Function
    Store ID's of experiments and sessions for A/B testing
    Name
    __hs_do_not_track
    Expiration
    6 months
    Function
    Store 'do not track' signals

    Statistics

    Name
    __hssrc
    Expiration
    session
    Function
    Store a unique session ID

    Marketing

    Name
    __hstc
    Expiration
    13 months
    Function
    Store time of visit
    Name
    hubspotutk
    Expiration
    13 months
    Function
    Store and track a visitor's identity

    Preferences

    Name
    messagesUtk
    Expiration
    13 months
    Function
    Store browser details
    Name
    __hsmem
    Expiration
    1 week
    Function
    Store logged in users
    Name
    hs-messages-is-open
    Expiration
    30 minutes
    Function
    Store if a message has been shown

    Microsoft Clarity

    Statistics, Marketing

    Usage

    We use Microsoft Clarity for heat maps and screen recordings. Read more

    Sharing data

    For more information, please read the Microsoft Clarity Privacy Statement.

    Statistics

    Name
    _clsk
    Expiration
    1 day
    Function
    Store and combine pageviews by a user into a single session recording
    Name
    _cltk
    Expiration
    Function
    Store and track interaction

    Marketing

    Name
    _clck
    Expiration
    1 year
    Function
    Store a unique user ID
    Name
    ANONCHK
    Expiration
    Function
    Name
    MUID
    Expiration
    1 year
    Function
    Store and track visits across websites

    WP Engine

    Statistics, Marketing, Functional

    Usage

    We use WP Engine for website hosting. Read more

    Sharing data

    For more information, please read the WP Engine Privacy Statement.

    Statistics

    Name
    __utmzz
    Expiration
    8 months
    Function

    Marketing

    Name
    __utmzzses
    Expiration
    session
    Function

    Functional

    Name
    wpe_country
    Expiration
    session
    Function
    Store location data
    Name
    wpe_is_consent_required
    Expiration
    session
    Function

    Purpose pending investigation

    Name
    wpe_test_group
    Expiration
    Function
    Name
    rtk_gdpr_c
    Expiration
    session
    Function
    Name
    rtkuuid
    Expiration
    session
    Function
    Name
    rtk_gdpr_a
    Expiration
    session
    Function
    Name
    rtk_p
    Expiration
    session
    Function
    Name
    rtk_sid
    Expiration
    session
    Function
    Name
    rtk_rps
    Expiration
    session
    Function
    Name
    rtk_sat
    Expiration
    session
    Function

    Bing Ads

    Marketing

    Usage

    Read more

    Sharing data

    This data is not shared with third parties.

    Marketing

    Name
    _uetsid
    Expiration
    1 day
    Function
    Store and track visits across websites
    Name
    _uetvid
    Expiration
    13 months
    Function
    Store and track visits across websites

    Google Adsense

    Marketing

    Usage

    We use Google Adsense for showing advertisements. Read more

    Sharing data

    For more information, please read the Google Adsense Privacy Statement.

    Marketing

    Name
    _gcl_au
    Expiration
    persistent
    Function
    Store and track conversions
    Name
    google_adsense_settings
    Expiration
    persistent
    Function
    Provide ad delivery or retargeting

    Google reCAPTCHA

    Functional, Marketing

    Usage

    We use Google reCAPTCHA for spam prevention. Read more

    Sharing data

    For more information, please read the Google reCAPTCHA Privacy Statement.

    Functional

    Name
    _grecaptcha
    Expiration
    6 months
    Function
    Provide spam protection

    Marketing

    Name
    rc::c
    Expiration
    session
    Function
    Read and filter requests from bots
    Name
    rc::b
    Expiration
    session
    Function
    Read and filter requests from bots
    Name
    rc::a
    Expiration
    persistent
    Function
    Read and filter requests from bots

    Complianz

    Functional

    Usage

    We use Complianz for cookie consent management. Read more

    Sharing data

    This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

    Functional

    Name
    cmplz_consented_services
    Expiration
    365 days
    Function
    Store cookie consent preferences
    Name
    cmplz_policy_id
    Expiration
    365 days
    Function
    Store accepted cookie policy ID
    Name
    cmplz_marketing
    Expiration
    365 days
    Function
    Store cookie consent preferences
    Name
    cmplz_statistics
    Expiration
    365 days
    Function
    Store cookie consent preferences
    Name
    cmplz_preferences
    Expiration
    365 days
    Function
    Store cookie consent preferences
    Name
    cmplz_functional
    Expiration
    365 days
    Function
    Store cookie consent preferences
    Name
    cmplz_banner-status
    Expiration
    365 days
    Function
    Store if the cookie banner has been dismissed

    Wordfence

    Functional

    Usage

    We use Wordfence for security and fraud prevention. Read more

    Sharing data

    For more information, please read the Wordfence Privacy Statement.

    Functional

    Name
    wfwaf-authcookie*
    Expiration
    1 day
    Function
    Read to determine if the user is logged in

    Miscellaneous

    Functional

    Usage

    Sharing data

    Sharing of data is pending investigation

    Purpose pending investigation

    Name
    WP_DATA_USER_2
    Expiration
    Function
    Name
    freshbuilder_data
    Expiration
    Function
    Name
    ssupp_*
    Expiration
    Function
    Name
    freshbuilder_version_hash
    Expiration
    Function
    Name
    _hjIncludedInSessionSample
    Expiration
    Function
    Name
    _fbp
    Expiration
    Function
    Name
    portal_user
    Expiration
    Function
    Name
    da_intState
    Expiration
    Function
    Name
    da_lid
    Expiration
    Function
    Name
    da_sid
    Expiration
    Function
    Name
    wpe_utmb
    Expiration
    Function
    Name
    wpe_utmb_sess
    Expiration
    Function
    Name
    wpe_hide_addons
    Expiration
    Function
    Name
    utmParameters
    Expiration
    Function
    Name
    opt_in_consent
    Expiration
    Function
    Name
    leady_tab_id
    Expiration
    Function
    Name
    hcp_agreed
    Expiration
    Function
    Name
    professionals_intetion
    Expiration
    Function
    Name
    _cfuvid
    Expiration
    Function
    Name
    ln_or
    Expiration
    Function
    Name
    __cf_bm
    Expiration
    Function

    Functional

    Name
    bid_1_password_protected_auth
    Expiration
    session
    Function

    7. Consent

    When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

    7.1 Manage your consent settings

    You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

    8. Enabling/disabling and deleting cookies

    You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

    Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.

    9. Your rights with respect to personal data

    You have the following rights with respect to your personal data:

    • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
    • Right of access: You have the right to access your personal data that is known to us.
    • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
    • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
    • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
    • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

    To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).

    10. Contact details

    For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

    MEDICEM Technology s.r.o.
    Karlovarská třída 20
    273 01 Kamenné Žehrovice

    Czech Republic
    Website: https://www.dilapan.com
    Email: moc.mecidem@ygolonhcet

    This Cookie Policy was synchronised with cookiedatabase.org on 15. 9. 2023

    Info for Distributors
    Homepage

    References

    Privacy Policy

    © 2013−2024 DILAPAN-S

    This Web site may contain general information relating to various medical conditions and their treatment. Such information is provided for informational purposes only and is not meant to be a substitute for the advice provided by a doctor or other qualified healthcare professional. You should not use the information contained herein for diagnosing a health or fitness problem or disease. You should always consult with your healthcare professional. Featured products are not approved in every market, and approved labelling, indications and instructions may vary by country. Reference the Instruction for use for a complete listing of indications, warnings and precautions.